| ROLE: | Desktop Support Specialist Consultant |
| DATE: | February 2008 to March 2008 |
| LOCATION: | Williamsburg, Virginia |
| SITE: | https://northropgrumman.com |
Hired as a Desktop Support Specialist Consultant for Northrop Grumman Information Systems to support inventory reconciliation, helpdesk tickets, and transformation efforts. Primary responsibilities included technical customer service support, PC/peripheral setup and installation, and troubleshoot and resolve issues in the Windows/Office environment.
Key Contributions
- Conducted field research, identified, verified, and tracked infrastructure inventory across several Virginia state agencies.
- Installed Altiris client; collected asset data with minimal impact to the end user.
About Northrop Grumman Information Systems
Northrop Grumman Corporation is an American multinational aerospace and defense technology company. With 90,000 employees and an annual revenue in excess of $30 billion, it is one of the world’s largest weapons manufacturers and military technology providers. The firm ranks No. 96 on the 2020 Fortune 500 list of America’s largest corporations.
